FAQ

Q: Do you offer screen printing, sublimation, and DTF? 
A: Absolutely! We offer all three types of transfers.

Q: How can I determine the type of transfer offered?
A: Simply look at the header (title). The transfer type will be specified at the end
.

Q: Do you offer custom designs? A: Certainly! We love bringing your unique visions to life. Our custom design service comes with a fee that varies based on your artwork requirements and the intended purpose. Typically, the fee ranges from $5 to $10, but we may even offer it for free depending on the circumstances. Rest assured, we'll determine a fair fee that aligns with your needs. Please note that we initiate the artwork creation and production process once payment is received.

 

Q: Do you offer local pick-up?
Absolutely! We understand the convenience of local pick-up. Please ensure that you collect your order within 2 weeks (14 days) of fulfillment to avoid any complications. If you encounter any issues or need special arrangements, please feel free to message us, and we'll be happy to assist you.

Q: Do you have designated hours?
A: While we strive to stay in constant communication, it's important to mention that I have family commitments. As weekends are dedicated to my loved ones and household duties, response times may vary. Feel free to reach out to me on FB (monkeyprints) or via email with any questions at
monkeyprints2021@gmail.com


Rest assured, I'll get back to you as soon as possible.
Thank you for choosing us!